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General Support Policy For All ASP-db Products

Maintenance Contract

Maintenance of all ASP-db products includes:

  • Software setup including DLL and Designer
  • Bug report.
  • Patch release
  • Designer - This utility is only available with the maintenance program
  • Full credit upgrade.
  • Maintenance subscription must be in a continuous mode beginning at product purchase. Renewal date is Jan 1st of every year. You'll be charged in a prorate manner to end of the current year at product purchase date.

Pre-Sale Support

If you have a question of how to implement ASP-db into your operation effectively, spend some time in the 'Live' Demo on this web site. It is loaded with highly technical information. Your time spent to learn a tool of this nature will be returned much more than the price of the tool itself. Do not just buy a tool that can only last for one or two projects. Get a tool that you can use in every project. ASP-db is the only product on the market that you can use in both ASP and ASP.Net projects without a major re-writing of your code.

Post-Sale Support

Our post-sale support includes installation assistance, bug reports and general operation questions. We are not obligated to solve specific problems for users unless the problem is of wide interest. Start with the forum as we monitor the ASP-db forum closely. Contact your sales agent to obtain customized post-sale support.

















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